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Crisis Management Capabilities

Our Crisis Management activities focus on key types of crises affecting a wide variety of clients across critical sectors. We offer crisis assistance within four broad areas of,

  • Crisis Management Consulting;
  • Kidnap and Ransom Crisis Response;
  • Malicious Product Tampering and Extortion Crisis Response;
  • Emergency Evacuation; and
  • Personnel and Asset Tracking.

Our formidable team possess a depth of experience addressing kidnap and ransom, extortion, malicious product tampering, terrorism, political unrest, piracy, wrongful detention, and other crisis negotiation matters, gained from both commercial and government assignments. Eos Risk is resourced and capable of providing support during all phases of negotiations and evacuation processes, relying first and foremost on a cadre of expert consultants who have work in the world’s more conflicted areas and those known to be hotspots for kidnapping and other extortion tactics. Rooted in the British and US military and senior Police ranks, and supported by the Eos Risk Operations and Crisis Response Centre (OCRC), our experts are able to handle the most complex of cases.

The Eos Risk approach is built to consider the diverse and complex interests of individuals, commercial businesses, and NGOs, and our team are experienced in treating the particular considerations of the specialist insurance market.

Eos maintains close relations with several of the world’s leading legal practices, and call on a vast and familiar group of connections within the security sector, to ensure a holistic delivery of successful results to our clients.

24 Hour Operations and Crisis Response Centre (OCRC)

Eos Risk operate a dedicated, 24 hour Operations and Crisis Response Centre (OCRC) at our HQ in Staffordshire, England. The OCRC is staffed by experienced management and operators, with years’ of experience gained from HM Forces. OCRC personnel are trained and regularly exercised in security operations, crisis first call response relating to kidnap and ransom, hostile attack, business crises, emergency evacuation operations, extortion, hijacking, and hijacked asset recovery. The OCRC is appropriately outfitted with state-of-the-art technology and business systems, and is backed up by a fully-mirrored Fallback Location should a critical loss of business operations occur at the HQ.

Specialist Insurance Policies

Via our appointed relationships with specialist insurance underwriters, Eos Risk are able to assist clients with attaining insurance policies covering kidnap and ransom, hostage taking, wrongful detention, marine piracy, malicious product tampering, extortion, emergency evacuation, and other special risks. Please click here to contact our Crisis Management Team for further information.


VAT No.: 895618174 | Company No.: 04879978 |  Refund Policy