SUPER YACHTS
EOS Risk's dedicated Superyacht solutions division are a leading provider of large yacht services and offer a comprehensive portfolio of fully tailorable solutions of unparalleled quality.
We place professionalism and compliance at the heart of our client focused approach and with over a decade of experience operating in the yacht community, EOS ensure the safety of crews, vessels and reputations throughout the world.
Professionalism and Discretion
Supporting yachts of all sizes, EOS understand the need for professionalism and discretion when operating in the large yacht community. We focus on building established long term partnerships with our clients, which include Captains, Owners, insurance underwriters, management companies, family offices and individuals engaged in charter.
Security Services & Security Operations Centre
Our fully tailorable services include:
- Maritime, country, city and bespoke intelligence reports, alerts and analysis
- Onboard Protective Security Teams for transits in high risk areas (armed & unarmed)
- SSAS Alert Management / Competent Authority
- Emergency response single point of contact
- Crisis PR / Media Handling
- Crew provision and screening
- Security and Safety Training – MCA | DfT | MARAD approved training provider
- Mediterranean migrant risk mitigation (specific procedures/legal counsel)
- Executive Protection Teams (including guards for parties)
- TSCM, Drug and Explosive Sweeps/Searches
- Cyber Security Risk Management
- ISPS | Ship Security Assessment, Ship Security Plan, Drills and Training
- ISM Advice
- Crisis Response (maritime K&R, Evacuation)
- Vessel tracking
- Recovery of yachts that may be in default on payments
- Recovery and extraction of crew who may find themselves in high threat situations
As a Lloyd's of London retained crisis response practice, our 24/7/365 Security Operations Centre (SOC) and in-house intelligence team support our leading professional yacht solutions. EOS’ dedication to compliance sees the Company certified by Lloyds Register Quality Association (LRQA) to ISO 9001, 28000 and 28007, furthermore EOS are a member of the Security in Complex Environments Group (SCEG) which is the UK Governments chosen partner for standards and accreditation in the private security industry. EOS are also a member of the International Code of Conduct Association (ICoCA) and members of the International Code of Conduct Association (ICoCA) and Security in Complex Environments Group (SCEG).
SSAS Alert Handling / Competent Authority
EOS Risk are a leading provider of Ship Security Alert System (SSAS) Alert Management / Competent Authority services operating as the approved provider for over 100 yachts ranging from 30m – 160m+ operating worldwide.
24/7 Support
Supported by our 24/7/365 Security Operations Centre (SOC) and underpinned by EOS’ Head of Compliance, a former DPA/CSO of a major European shipping line, our team are well versed in arranging SSAS alert tests and maintaining annual testing schedules. We respond appropriately to live alerts as per pre-agreed client specific protocols, with intimate understanding of flag state requirements as well as experience liaising with other third parties where required.
Our team work closely with Captains, Officers, CSOs and management to ensure ISPS compliance and peace of mind in the event of an incident. For more information, contact the team today
Flexible Emergency Response Services
EOS provide fully tailorable response services operated through our 24/7/365 Security Operations Centre (SOC) to guarantee a rapid and reliable response. Our experienced incident managers are extensively trained on the ISM and ISPS codes, maritime emergency protocols and the importance of the ‘golden hour’ response needs of any maritime client.
Dedicated Client Communications
Our emergency response service comprises of dedicated client phone lines, personalised call answering and tailored call capture to provide DPAs with an assured level of response reporting. EOS Risk also provide additional response support as part of emergency coverage including notification to other appropriate parties (i.e. P&I clubs, agents, Flag States etc.)
EOS also specialise in crisis response and operate a Global Provider Network (GPN) enabling EOS to provide response services in over 160 countries.
Call us today to hear more on how we can best support your fleet.
Crisis PR & Media Handling
Our Crisis PR services are retained by leading yacht management companies, Lloyd's underwriters, ship yards and private offices throughout the world. EOS’ media response services look to mitigate exposure and protect the reputations of those involved by being on hand 24/7/365 to provide immediate response.
Experienced team of crisis PR responders
EOS’ experienced team of crisis PR responders boast extensive academic knowledge and practical experience having responded to an array of serious marine and onshore cases. Our team will evaluate each reported case providing expert counsel on the level of response deemed appropriate. We specialise in delivering a coherent and professional response in assisting through to the conclusion of the incident from the most suitable location.
Our holistic response includes the close media monitoring of a situation, social media monitoring through custom designed software enabling real time analysis of the level of interest and conversation relating to an incident.
EOS place emphasis on preparation and offer a comprehensive range of tailorable training programmes designed from crew to C-suite level. Our focus is to provide hands on, true to life crisis PR and media handling training and drills as well as expert assistance in developing crisis communication strategy, policies and plans.
For your tailored media solution, contact us today
Specialist Yacht Security Teams
EOS Risk's specialist armed yacht security teams understand the onboard yacht environment and focus on providing the highest quality, discreet security whilst fully integrating with the crew and Captain.
Professional Yacht Security Teams
Our professional yacht security teams derive from the UK military main arms i.e. Royal Marines, Army & Special Forces, with demonstrable frontline combat experience in hostile environments as well as vast maritime security and anti-piracy experience. Our highly trained specialist personnel are subject to our stringent recruitment process to ensure they maintain EOS’ dedication in operating to the highest industry standards ensuring peace of mind to Captains, crew and Owners.
TESTIMONIAL
“Having used several other armed security providers in the past, EOS were head and shoulders above them. The support we received throughout the entire process was made seamless and their proactive professional manner eased any concerns. The quality of information we were provided beforehand was of the very highest quality and the team we had the pleasure of having on board were first class. Until next time.”
Captain 75m M/Y
EOS operate throughout the High Risk Area with a specialist network of renowned yacht agencies and government approved armouries. We can embark/disembark specialist yacht security teams throughout the Indian Ocean including Egypt/Red Sea, UAE, Seychelles, Maldives, Oman, Sri Lanka and South Africa.
The service is certified by Lloyds Register Quality Assurance (LRQA) to ISO 28000 and ISO28007.
Executive Protection Teams
Our knowledge of working with yacht owners and guests for over a decade has allowed EOS to develop an intricate understanding of their lifestyle and their security requirements. EOS provide specialist executive protection teams to operate at sea and onshore in both convert or overt capacities.
Professional & Discrete Service
With experience successfully protecting some of the world’s leading figures including A-list celebrities, Sheiks and their family members, our teams bring their hostile environment British military and Private Security experience to executive protection roles. Our professionals have experience working with both Owners and guests with intimate understanding of the client’s requirement and are supported by EOS’ Security Operation Centre (SOC) and Intelligence team.
EOS also provide specialist and local guards for parties and events.
Contact the team today for more information
CYBER SECURITY
EOS Risk Group’s cyber security services are delivered by the Group company EOS Cyber Risk Management which, provides services to mitigate, treat and respond to cyber and technology enabled crime.
Understanding and ultimately securing the cyber environment
Our team of professionals work in both the virtual landscape and the physical to ensure confidence, understanding and ultimately secure the cyber environment both onboard and shoreside. Our expert designed four phased yacht cyber security package analyses both information technology (IT) as well operational technology (OT) to provide comprehensive cyber security coverage to the vessel, crew, Owners and guests and comprises of the following:
Phase 1 | Risk Assessment
It is critical to establish the overarching threats and vulnerabilities to the vessel. Our in-depth risk assessment is completed onboard and as a minimum assesses the following:
- Antivirus protection
- Types of onboard hardware
- Possible rogue access points (AP’s) including power supplies, Wi-Fi, Bluetooth communication, satellites and entertainment systems
- External connections (PNT and AIS systems)
- Physical security of computing and networking components
- Use of remote systems
- Human factor / cyber users (onboard & remote)
- Patch levels
- Security considerations of radio frequency transmissions (Possible threat from VBAN)
Phase 2 | Cyber Security Awareness Training
90% of all cyber security related incidents are down to the human factor. We look to address this by completing our bespoke cyber security awareness training programme to all crew which covers:
- General cyber security terminology and principles
- Types of information and who’s responsible for it
- Threats to information (negligence, phishing, insider threat, malware, technical surveillance etc.)
- Risks of social media
- Dangers associated with emails
- Protective measures
- Staying safe online (includes strong passwords and internet browsing)
- Steps to take if you think you’ve been a victim of an attack
Phase 3 | Development of Cyber Security Policy
The ongoing management of cyber security is key. EOS will work with the Captain and shoreside where required to formularise a vessel specific policy developed to suit the onboard cyber environment and include such areas as:
- Application security
- Password security
- Virus control
- Data backup
- Network
- Physical security
- Incident management
- Internet usage
Phase 4 | Ongoing Assurance Review
Completed periodically based on the yachts activity throughout the year. Our priority is to effectively manage the cyber environment onboard and maintain security. Working alongside the Captain and shoreside management, each factor of the yachts operation is considered including itineraries, personnel changes and rotations and integrated OT systems.
EOS also provide technical cyber security consultancy at the new build / refit stage, DarkWeb investigations and Forensic IT consultants.
Maritime Pedigree
EOS’ pedigree within the maritime sector is unquestionable. We have been delivering an array of maritime courses to crews and shoreside teams since inception. Our training courses derive from our own first-hand experiences and our subject matter expert trainers guarantee exceptional, hands on training to ensure attendees maximise their learning potential.
Training & Development
EOS are approved by the UK Maritime and Coastguard Agency (MCA), UK Department for Transport (DfT) and the US Maritime Administration (MARAD) as well as delivering a host of bespoke and tailorable training courses. Our courses include:
- Company Security Officer (MCA)
- Port Facility Security Officer (DfT)
- Proficiency in Designated Security Duties (MCA)
- Proficiency in Security Awareness (MCA)
- Ship Security Officer (MCA)
- CVSSA 11-01 Crime Prevention, Detection, Evidence Preservation & Reporting (MARAD)
- Cyber Security Awareness
- Anti-piracy / BMP5 / High Risk Areas preparedness
- Bomb threat / IED recognition / Searches
- Incident management
- Crime Scene Evidence Preservation
- Media Handling & Crisis Communications
New Build / Refit Consultancy
Our team of expert consultants have extensive experience working with leading ship yards and with some of the best-known super and mega yachts in the world.
Technical Knowledge
Drawing on technical first-hand knowledge our consultants are leaders in their respective fields and provide industry best advice, guidance, procurement and integration on the following:
- ISPS
- Fully integrated perimeter protection
- Access Control
- Emergency Lockdown
- CCTV systems
- Cyber security
Intelligence and Advisory Team
Operating out of central London, EOS’ in-house Intelligence and Advisory Team specialise in assisting effective decision making for worldwide yacht itineraries and excursion planning.
Intelligence Services
Our intelligence is drawn from both open and closed sources and focuses on our objective to provide accurate, relevant, presentable and easily digestible information.
Produced and evaluated by our expert qualified analysts, our intelligence services include:
- Bespoke country risk assessments;
- Sea passage security briefs;
- Voyage routing advice and guidance;
- Port, town and/or city assessments;
- Migrant reports;
- Real time maritime and shoreside alerts.
For your tailored solution, contact us today
